Pay For Service – ECB Wireless

Do You Ever Need Seasonal or Overflow Wireless Support?

February 10, 2026

Most organizations don’t have a wireless problem. They have a timing problem. Wireless support demand isn’t steady. It spikes during: New-hire onboarding Device refresh cycles Seasonal workforce …

The New KPI CIOs and CFOs Need to Benchmark: Cost Per Support Transaction (CPST)

February 2, 2026

Most organizations still measure wireless support costs the wrong way. Per-device pricing feels logical. It’s simple, predictable, and easy to budget. But it no longer reflects reality. …

Why Wireless Support Needs a Usage-Based “Pay for Service” Model

January 14, 2026

Why Wireless Support Needs a Usage-Based “Pay for Service” Model Most organizations manage wireless support one of three ways: A SaaS-based wireless or mobility management platform An …